Shipping & Returns

Stock Locations

Currently, we stock our products at 4 different locations around the world:

• UK (Ships domestically to UK only)
• USA  (Ships domestically to US only)
• Canada  (Ships domestically to Canada only)
• China (Ships internationally to worldwide locations)

On each product page, you'll be able to see which location the product is currently in stock at.

 

Shipping duration

Domestic Shipping - 1 to 2 weeks
International Shipping - 3 to 6 weeks

 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please contact us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.